Vancouver International Airport
As one of the world’s most accessible airports, over the past 20 years Vancouver International Airport (YVR) has worked to ensure all passengers with disabilities have a positive experience travelling to and from Vancouver.
Outside the terminals, ramps and special curbside parking are available at both the Arrivals and Departures areas. Relief areas for guide dogs and service animals are also provided on the Arrivals level outside the main terminal.
Throughout the airport, facilities include fully-accessible restrooms, phone booths and TTY phones, plain language signage, low-mounted flight information monitors, visual paging monitors and public address systems, check-in counters adapted for wheelchairs, and contrasting, textured flooring to guide visually impaired travellers.
Individual airlines have trained staff who can assist in escorting passengers through security checkpoints and to the gates. It is recommended that disabled travellers state their particular needs when booking, and again at the ticket counter. Additionally, YVR Airport Customer Care personnel can be reached at (604) 207-7077.
More than 500 trained and licensed taxis currently serve the airport. Wheelchair-accessible taxis and vans are available, and no reservations are required. Curbside staff is available to provide assistance.
Most airport rental car companies can provide accessible vehicles, but a minimum 48 hours advance booking is required. Check with your rental car company for further information.
The Canada Line of the SkyTrain connects YVR to Richmond and downtown Vancouver quickly and easily. The line is fully accessible by elevator from both the Arrivals and Departures level.
Hotel courtesy shuttle buses provide transportation service to local hotels. Many hotel shuttles can accommodate wheelchairs and mobility aids, but it’s advisable to contact hotels directly to confirm availability and book a pick-up.